How can we help?

Having trouble with your steps not syncing or need help managing your team?

Email Support

We aim to respond to all inquiries within 24 hours.

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To help us solve your issue faster, please include:
  • Your Kanatago Username or Email
  • Device Model (e.g., iPhone 15)
  • A screenshot of the issue (if applicable)

Have you checked the FAQ?

Most questions about Apple Health syncing, privacy, and team challenges are answered there.

View Frequently Asked Questions →